Are you passionate about delivering exceptional customer service? Do you have a warm smile, strong people skills, and a professional attitude? MICM is looking for friendly, reliable and service-focused individuals to join our Concierge team! Who Are We? MICM has been a leader in Melbourne’s inner-city apartment market for over 30 years. We manage a large portfolio of residential buildings and pride ourselves on delivering premium service to our residents and clients. As part of our on-site Concierge team, you’ll be the face of the building — providing a welcoming and professional experience every day. This concierge role sits within one of our residential buildings, you will be working on your own. What You’ll Do Greet residents, visitors and contractors with a professional and friendly approach Assist with resident requests and general enquiries Monitor building access and maintain security protocols Coordinate deliveries and manage mail and parcel systems Report maintenance issues or building concerns promptly Support building management and contribute to a positive, safe community Please note : This is a full-time position working the night shift ( 11:00pm—07:00am or 10:00pm—06:00am) on a seven-day rotating roster. What We’re Looking For A genuine passion for helping people and creating a great first impression Must be comfortable working on your own Previous experience in customer service, hospitality, retail or front-of-house roles Well-presented, punctual and professional Great communication skills and attention to detail Availability for full-time or part-time shifts, including some weekends or evenings A team player who takes pride in their work Bonus if you have experience in property, concierge, security or administration — but not essential! What You’ll Get Join a professional, supportive team in a well-established Melbourne company On-the-job training and clear pathways for growth Great CBD and inner-city building locations Access to MICM staff perks, wellbeing initiatives and company events Opportunity to progress into property management, building management or corporate roles down the track The Concierge team work a variety of shifts across a 7 day rotating roster including weekends and public holidays. When applying, please specify your availability. About us: Who Are We? MICM has been a leader in Melbourne’s inner-city apartment market for over 30 years. We manage a large portfolio of residential buildings and pride ourselves on delivering premium service to our residents and clients. As part of our on-site Concierge team, you’ll be the face of the building — providing a welcoming and professional experience every day. Sound like you?! We invite you to apply! Please submit your covering letter and CV for consideration by clicking on the 'Apply' button below. Please note that applications from agencies will not be considered at this time. To be eligible to apply for this role you must be legally permitted to work in Australia in a full time capacity with no VISA restrictions. Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.
