As a Seniors Living – Case Manager , you’ll be key to our mission to enrich lives and strengthen communities. Be welcomed into a compassionate, respectful and purpose-driven team where we don’t just talk about values – we live them. Your opportunity Full time Position based at Castle Hill Based at Castle Hill, this role offers a rewarding opportunity to guide prospective and current residents through every step of their aged care journey. You’ll assess care needs, coordinate services, and ensure clients receive the best possible support tailored to their individual goals and government funding entitlements. With care and capability, you will: Provide person-centred case management using a consumer-directed approach Conduct assessments and create initial care plans and budgets in collaboration with clients Support a seamless transition from enquiry through to care delivery Monitor service delivery and proactively advocate for clients as their needs change Maintain accurate documentation in Anglicare systems and ensure compliance Foster relationships with internal and external stakeholders to enhance growth and service reach Represent Anglicare at events or presentations that promote our services and point of difference What you’ll bring You are a compassionate, detail-oriented case manager with experience in aged care and a passion for empowering older Australians. You’re confident navigating funding structures and skilled in building relationships with both clients and care teams. You will also need: Diploma of Service Coordination, Community Services, or equivalent qualification Experience conducting assessments in home settings and delivering exceptional customer service Previous sales experience or the ability to articulate service value to prospective clients Strong technology skills and confidence using CRMs and digital tools A current driver’s licence A commitment to Anglicare’s values of integrity, justice, compassion, and excellence Why Anglicare Sydney? We provide meaningful opportunities and choice – for the individuals and communities we support, and for the dedicated people who make it happen. At Anglicare Sydney, you’ll join a team that values people and purpose. You’ll be supported to develop your career, strengthen your professional confidence, and contribute to a team that’s passionate about making a real difference. You’ll also enjoy: Salary packaging to increase your take-home pay Ongoing training, development and professional supervision Opportunities to work across growing service areas within Seniors Living Flexible work arrangements to suit your schedule and priorities Access to the Employee Assistance Program and retail discounts Fitness Passport for discounted access to 800 gyms Are you ready for a career that means more? To apply for this role, please click ‘Apply’. All applicants will receive a response. Anglicare Sydney is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds. Application Close Date: September 26, 2025
