About the Company: Our client is a well-established and reputable Australian manufacturer of custom piping solutions. Since 2004, they have built a strong reputation for delivering high-quality, cost-effective products with a focus on exceptional customer service and rapid turnaround times. About the Role: This is a part-time, office-based role responsible for managing customer enquiries, quoting, order processing, and supporting the external sales team in a fast-paced manufacturing environment. Key Responsibilities Handle incoming customer phone calls and emails Assist and process counter sales Prepare quotes according to pricing structure and authority levels Process and invoice sales orders, send to customers, and file documentation Issue delivery dockets for despatch items Liaise with internal teams (warehouse, purchasing) to fulfil sales orders Support the external sales team with enquiries and orders Request freight quotes as needed and monitor delivery timelines Maintain accurate CRM and EXO records Collect and provide customer feedback to the Sales Manager What's on Offer: Part-time permanent opportunity with a stable, Australian-owned manufacturer Supportive and close-knit team environment Exposure to the full internal sales and customer service cycle Career development within a growing, dynamic business Free onsite parking Knowledge, Skills & Attributes: Previous experience in a similar internal sales or customer service role Understanding or interest in plastic manufacturing processes Strong communication and interpersonal skills Excellent time management and ability to work independently Computer literacy in Word, Excel, Email Proficient or experienced in MYOB EXO sales systems (advantageous) High energy, team-focused with a proactive and enthusiastic approach Strong attention to detail and initiative Ability to build strong rapport with customers and colleagues If you are looking for ongoing, stable work with an opportunity to secure a permanent employment contract and you are committed and reliable, please apply now! Or, feel free to give us a call on 1300 004 672 for a confidential discussion. Upon applying to this advert, you will receive an email invitation from our Virtual Assistant, Ellie. She will guide you through essential screening questions related to the role. Completing this step will fast track your application to the next stage. Kindly note that we value the time taken by all applicants for this position. However, only shortlisted candidates will be contacted due to time constraints.
