QT Hotels & Resorts is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT: As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80 hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. About QT Hotels & Resorts: QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged. EVT Hotels & Resorts is set to significantly expand its award-winning QT brand with the refurbishment and full conversion of the existing 152 room Rydges Lakeside Queenstown hotel. This transformation will integrate the property into the existing QT Queenstown and upon completion comprise of 222 rooms, majority with guest balconies, to take in the stunning Lake Wakatipu waterfront. The expansion will also offer guests the exceptional QT hospitality, bold design-led spaces, high quality conferencing and event facilities, and delicious food and beverage experiences with unparalleled Lake Wakatipu views. The new QT facilities have been designed to meet the needs of the wellness and adventure guest, including a state-of-the-art gym, pool and facilities to cater for hikers, mountain bikers and ski/snowboarders. About the Role The Director of Sales [DOS] is responsible to direct revenue and deliver the financial outcomes of the hotel, providing their team members with coaching, development, and training to maximise performance. The DOS is responsible for developing and driving the sales strategy in line with EVT’s strategic pillars while collaborating with their General Manager and the National Sales Team. The DOS applies a strong client focused approach, using influential and compelling communication. Maintaining a strong awareness of the broader environment the DOS continuously looks for ways to enhance and improve the client experience. The DOS must manage several competing priorities and be adept at delivery and execution in a fast-paced environment. Key Responsibilities Develop, execute, and oversee a business strategy that prioritises growth in market share and supports commercial outcomes, ensuring that all activity undertaken is recorded in the CRM. Ensure that all activity undertaken is recorded in the CRM. Keep staff informed about goals and strategies, providing regular updates on financial results, team performance, and celebrating successes. Provide guidance and direction to staff by identifying developmental needs, coaching and mentoring. Manage the hotel’s tactical sales strategy, understanding business peaks and troughs to grow revenue streams ahead of the market with a strong focus on core levers, rate and occupancy. Confidently convey ideas, influence opinions, and gain buy-in from team members, clients, and key stakeholders by using persuasive and compelling communication techniques. Handle complaints, settle disputes, and resolve conflict, by negotiating and gaining agreement from others to achieve desired outcomes. Collaborate with the group Marketing, Sales, Loyalty and Digital team to identify new revenue opportunities across all segments, including outlet activations and packages. Continuously improve through feedback, challenging processes, monitoring the hotel sales delivery against targets, encouraging innovation, and driving necessary change. Drive EVT’s vertical selling solutions to increase market share of existing accounts, to ensure the greater EVT portfolio is promoted and cross-sold. Skills & Experience The Director of Sales will have experience in these critical operational tasks or projects: Has lead a team of at least 3 sales professionals Has been accountable for sales accounts (clients) to the value of $1m or above Demonstrated ability in strategic planning, driving and achieving goals Minimum 3 years experience or similar time in a Conference Sales Manager role with annual revenues of at least $3m Has experience in launching a new hotel to market (desirable) Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. Rapidcareer growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company Join QT Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. 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