The Organisation This ASX listed alternative lender has a long history of providing award winning products. Having experienced a period of growth, the organisation is now looking to build out its Novated Leasing team. You will be joining an organisation with impressive credentials on all fronts, from the leadership team, to its focus on environmental impact, technology innovation, broad product range, and opportunities for your career growth. The Role With several positions available, this is an exciting time to be joining the organisation. Reporting to the Product Leaders, this is a permanent full time role. You will be using your knowledge of novated leasing to provide subject matter expertise across the business, making sure key stakeholders have a trusted knowledge source for their queries. Key Responsibilities include: Operational support for this new business line including developing product knowledge and covering all aspects of the product life cycle Data management Drive retention strategies including working with customers who are near the end of their term Manage account closures Handle complex servicing scenarios such as deceased estate and hardship management Work closely with cross function teams, providing your novated leasing expertise Work on continuous improvement activities About You You bring to the role 2-4 years Australian experience in the banking and finance sector, including essential experience in Novated Leasing products. This could include operations, servicing, and customer support. Familiarity with data remediation and process improvement will be highly regarded. As part of your work in Novated Leasing you will be familiar with PPSR and able to handle sensitive and complex customer service scenarios with tact and accuracy. You are a team player, who is able to work to deadlines, managing competing tasks and has a professional approach to your work and career. What's in it for you? This is a rare chance to join a leading Australian lender who is poised for more growth. Multiple employee benefits are available to permanent staff members including discretionary bonus, discounted loan products, and an extensive suite of employee benefits. Hybrid working is available, and you will enjoy the career opportunities and learning and development opportunities that arise in this organisation. You will appreciate the focus on technology, environmental credentials, experienced leadership team and broad product range that this employer offers. For a confidential discussion about these roles call James Rennie on 0422 660094
