Introduction About Rapid Circle At Rapid Circle, we’re not afraid of a challenge. We thrive on it. We work closely with our clients to develop custom solutions that fit their unique needs, no matter the size or shape of their company. We know that it’s not just about rolling out technology – it’s about guiding organisations through change and making a tangible positive impact. Established in 2008, we recognised that the cloud was the way of the future, so when Microsoft plunged into the cloud, Rapid Circle led the way. At the forefront of cloud technology, we were the first Microsoft Cloud Partner to roll out Office 365 on a large scale in Europe earning us the title of Microsoft Global Partner of the Year in the Health industry. Over the years, Rapid Circle has grown to become a leading provider of cloud solutions expanding its services internationally across India and Australia. In recognition of our expertise and achievements, Rapid Circle has been honoured with numerous awards, including most recently the global Microsoft Partner of the Year award for Frontline Workers in 2022. Description About the role Are you passionate about empowering others with the knowledge and skills to leverage AI and Microsoft 365 (M365) technologies? We are looking for a dynamic Senior Consultant to join our team and lead training delivery and adoption projects. In this role, you will have the opportunity to make a significant impact by helping organisations understand the value of the Microsoft 365 application suite, including Microsoft AI/Copilot, and how these tools can drive business transformation and operational efficiency. This is not a technical role, but rather one that requires exceptional teaching and training delivery skills, strong expertise with Microsoft’s productivity tools from an end-user perspective, and a willingness to engage with new AI technologies and drive ACM (Adoption and Change Management) initiatives. What you will be doing Project Delivery: Lead and support multiple training and adoption projects, ensuring successful delivery and client satisfaction. Step in to assist with project challenges as needed. Thought Leadership: Act as a subject matter expert on the Microsoft 365 application suite and emerging AI technologies, sharing knowledge and insights with clients and colleagues while contributing to thought leadership content. Stakeholder Collaboration: Work closely with clients, project managers, and technical teams to gather requirements, define strategies, and support the delivery of our training and adoption services. Continuous Improvement: Stay up to date with the latest trends and best practices in teaching/training, AI, M365, and ACM while continuously improving our methodologies and approaches. What we're looking for Experience: Minimum of 5 years of experience as a teacher or trainer with a proven track record of successful delivery. Education: Bachelor’s degree in education or technology-related fields. Relevant certifications, e.g., training, ACM/Prosci, are a plus. Skills: Strong training and presentation skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment. Knowledge: Expertise in the M365 platform and the ability to quickly learn Microsoft AI technologies including Copilot. Emerging knowledge of ACM principles will be well-regarded. Attributes: Self-motivated, proactive, and able to work independently. Strong problem-solving skills and the ability to think strategically. Strong Communication: Excellent communication skills, both verbal and written, with the ability to present complex concepts in a clear and concise manner to stakeholders at all levels. Customer-Obsessed: Empathy and organizational sensitivity, with a deep understanding of client needs and a proactive approach to problem-solving. What you will get in return Competitive salary and benefits Vibrant offices and exposure to your global peers Team and company-wide social events, both in person and remote Work with our multi-disciplinary teams to deliver transformative solutions for our customers Work/life balance is respected and lived throughout the organisation Family friendly, including paid parental leave Employee Referral Bonus Learning and development opportunities Our Values Our behaviour and decision-making are guided by our core values: People Making Impact - We seek to have a lasting positive impact in everything we do. We are conscious of our actions today and their impact tomorrow. We build long-term trusted relationships, whilst making positive change for the communities we operate in. Trusted to Deliver - Autonomy is key. We encourage an entrepreneurial spirit. We empower employees to act on their best judgement. We go beyond for our customers, working hard to deliver a great experience. We take initiative and don’t walk past a problem. We’re open and hold ourselves and each other accountable. Ahead of the Curve - Exploring is in our DNA. We are constantly enhancing our skills and expertise to help customers navigate their rapidly changing world. To be at the leading edge of what is possible. We share our knowledge, take on challenges and discover new ways of learning, growing personally and professionally. Better Together - Individuals can go fast, but together we can go further. Transparency and honesty allow us to support each other when needed. We collaborate openly with customers and colleagues and have fun along the way. Creating a positive work environment for people with different ideas, talents, and backgrounds.
