This is a Assistant Case Manager role with QBE based in Parramatta, NSW, AU QBE Role Seniority - junior More about the Assistant Case Manager role at QBE Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers Location: Parramatta Work from Home 5-Month Contract Full time hours The opportunity This is an exciting opportunity to join us at QBE during a growth phase in our NSW workers compensation division. As we grow, so do our teams. We have an entry level opportunity to join one of our teams in Self-Insurance for an Assistant Case Manager. As the “engine room” of the team, you will play a crucial role in supporting our Case Managers to be able to provide the best experience for our clients. Your new role As an Assistant Case Manager you will: Support the team by managing day to day admin tasks including paying invoices, reimbursements, uploading reports, admin tasks and data entry Collaboratively work with your team to follow up and engage with key stakeholders Managing lodgments and reporting in internal systems Assist the team and management where required to ensure that all tasks are completed in a timely manner About you You are driven by supporting others and your own self development You work experience is from a high volume environment You value collaboration and team work Sound knowledge of computer systems. High commercial acumen both in written and verbal communication About QBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment – what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE’s Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com Skills: Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Document Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Problem Solving, Risk Assessments, Time Management Application Close Date: 04/08/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the QBE team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Supporting the team Collaboratively working Managing lodgments Key Strengths Claims Administration Communication Customer Service Critical Thinking Detail-Oriented ⏰ Time Management Why QBE is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with QBE not with Hatch.
