This is a Senior Data Scientist role with Okendo based in AU Okendo Role Seniority - senior More about the Senior Data Scientist role at Okendo About Okendo We believe happy customers make the best marketers. That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000 Shopify brands to turn one time shoppers into revenue-driving Superfans. Position Summary As a Senior Data Scientist, you’ll play a pivotal role in shaping how we use data to drive growth, improve product performance, and deliver intelligent features to our users. You’ll collaborate with cross-functional teams to design models, uncover insights, and scale analytics across the business. This is a high-impact role for someone who thrives in fast-paced environments, loves solving complex problems, and wants to make a tangible difference in a growing product-led company. How you'll create impact: - Partner with product, engineering, and go-to-market teams to identify high-impact opportunities to leverage data. - Build predictive models, customer segmentation, and recommendation systems to enhance product experiences - Drive experimentation and A/B testing across the platform and marketing channels - Develop scalable analytics frameworks and self-service tools to democratize data across the organization - Perform exploratory data analysis to inform product strategy and feature development - Support data-driven decision-making through dashboards, reporting, and ad-hoc analyses - Contribute to the development of our data platform and ML infrastructure in collaboration with data engineering What we need from you: - 8 years of experience in data science, with a strong background in statistical analysis, experimentation, and machine learning - Proficient in Python and SQL, with hands-on experience using tools like Pandas, scikit-learn, dbt, or similar - Comfortable working with large datasets and cloud-based data warehouses (e.g., BigQuery, Snowflake, Redshift) - Strong understanding of experimentation design (A/B testing, uplift modeling, etc.) - Experience working cross-functionally with product, engineering, and business stakeholders - Strong business acumen and ability to translate data into actionable insights - Excellent communication skills—you can explain complex ideas clearly and concisely - Experience in SaaS, e-commerce, or martech Workplace Benefits: - Work remotely in the AU - 12 weeks of Paid Family Leave at 100% - Exposure to the most influential eCommerce brands globally - Office stipend setup - Opportunities for training development - Data backed and competitive compensation strategy - 4 weeks of annual leave - 11 paid public holidays - Sick & carer’s leave - Compassionate & bereavement leave What We Value: One Team We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates. Champion the customer Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions. Strive for Excellence We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve. Extreme Ownership We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems. Integrity Always We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise. Always Day One It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt. Follow Us: Instagram Linkedin Twitter Facebook Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Okendo team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Partnering with teams Building predictive models ⚙️ Driving experimentation Key Strengths Statistical analysis Machine learning Python and SQL proficiency ☁️ Cloud-based data warehouses A/B testing SaaS experience Why Okendo is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Okendo not with Hatch.
