This is a Senior Product Designer role with Lyrebird Health based in Melbourne, VIC, AU Lyrebird Health Role Seniority - mid level More about the Senior Product Designer role at Lyrebird Health Help us shape the future of healthcare About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians’ most time-consuming tasks. Our AI-powered platform helps doctors, specialists, and allied health professionals reclaim hours every day — reducing admin, improving documentation, and freeing them up to focus on their patients. We’re a fast-growing team building the kind of tech healthcare professionals actually want to use. Trusted in General Practice, Allied Health and Specialist clinics around Australia, Lyrebird is already saving clinicians up to two hours per day — and we’re just getting started. We believe good design is what turns smart tech into something that’s actually helpful. That’s where you come in. What You’ll Be Doing Our designers own their work end-to-end — from early exploration through to shipped product. Sometimes it’s a quick tweak to improve an interaction. Other times it’s a deeper rethink of how doctors interact with AI in the middle of a consult. Either way, you’re expected to be self-sufficient, proactive, and comfortable working through ambiguity. On a Typical Day, You Might Be Designing concepts and interactive prototypes at various levels of fidelity to clearly communicate your ideas — whether you’re aligning with engineers, chatting with clinicians, or framing up something for leadership Exploring product opportunities — reviewing user feedback, digging into usage patterns, sketching out ideas, testing assumptions Proactively running user research — reaching out to clinicians, setting up calls, asking the right questions, and feeding real-world insights into your work Solving complex UX challenges in a domain full of nuance, regulation, and real-world consequences Collaborating with product and engineering to scope features, refine flows, and adapt designs as things take shape Helping shape the product roadmap over time — not through long strategy decks, but by being close to the work and the people using it Pitching in across the team — giving feedback, helping a teammate unblock, or jumping into Figma to clean up someone else’s flow Some Of The Projects You Might Work On Include Redesigning onboarding to better reflect how clinics actually set up and start using Lyrebird Building intuitive ways for doctors to personalise AI-generated notes — not just another four clicks Simplifying complex flows so they’re usable in a 15-minute consult Finding small improvements that make a big difference in day-to-day clinical life We move quickly but thoughtfully. You’ll have autonomy, accountability, and the support of a small but mighty team. We won’t micro-manage you — we’ll just expect you to bring your best, ask questions, and actually care. What We’re Looking For Creativity and craft Strong UX and UI skills, with a sharp eye for detail across everything from complex flows to thoughtful micro-interactions End-to-end experience You’ve delivered real features in real products (SaaS or similar), ideally with 6 years designing within cross-functional teams Curiosity and initiative You ask questions, dig in, and don’t wait for permission to figure things out Problem-solving with a product lens You think beyond the screen, understand how things connect, and can turn fuzzy needs into clear, usable solutions Strong communication skills Whether you’re walking someone through your designs, writing a clear Slack update, or giving feedback in a crit Technical awareness You’re not expected to code, but you understand how things get built and know how to work with engineers User research confidence You can talk to clinicians, gather insights, and fold what you learn back into your design process A healthy respect for accessibility, usability, and time pressure We’re designing for busy professionals with real stakes Bonus Experience working in healthcare, AI, or any environment where the stakes are high and the edge cases are plenty Why this role, and why now? We’re still small. You’ll have real ownership and input into what we design and how we work You’ll join at a time when the design function is still forming so there’s space to shape, not just slot in We’re solving complex, meaningful problems that have direct impact on healthcare delivery You’ll work closely with a high-trust team that values good craft, healthy feedback, and momentum We’re moving fast but thoughtfully and shipping real things to real users This is a senior IC role — hands-on, high-impact, no people management expected We're Transforming The Future Of Healthcare All that's missing is you. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Lyrebird Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Designing concepts and prototypes Exploring product opportunities Collaborating with product and engineering Key Strengths Strong UX and UI skills End-to-end experience User research confidence Technical awareness Problem-solving with a product lens ✨ Creativity and craft Why Lyrebird Health is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Lyrebird Health not with Hatch.
