The Role As the Operations Manager , you will be responsible for overseeing daily operations, managing staff, liaising with clients, and ensuring the company continues to deliver exceptional service within a niche market. Key Responsibilities: Manage day-to-day business operations Schedule jobs and coordinate staff Work closely with site supervisors Lead and support team members Liaise with clients and uphold strong relationships Maintain and improve company health & safety systems Uphold the company’s reputation for quality and reliability What We’re Looking For: Experience within the ceiling or housing maintenance industry Proven success managing a team of 12 or more staff Strong organisational, time management, and leadership skills Excellent communication, negotiation, and conflict resolution abilities A proactive, customer-first mindset A positive, can-do attitude What’s on Offer: Fully serviced company vehicle Phone, tablet, and laptop provided The opportunity to lead a passionate, hands-on team Long-term career growth with a stable, respected business