Join to apply for the Solution Architect - Multiple Opportunities role at Peoplebank 1 day ago Be among the first 25 applicants Join to apply for the Solution Architect - Multiple Opportunities role at Peoplebank Get AI-powered advice on this job and more exclusive features. Solution Architects - Multiple Opportunities. Joining as part of a majortransformation program focussing on Contact Centre and Customer Success transformation. The right candidates will have strong experience as a Solution Architect / Architecture Capability Lead supporting delivery of complex, multi-domain, multi-vendor transformation projects leveraging both internal build team andexternal partners will be crucial to the successful candidate. The successful candidate must be able to build strong stakeholder relationships; develop and drive architecture strategic roadmaps and implementation for the Contact Centre and Customer Success space, together with a strong focus on architecture delivery and meeting heightened expectations. This role should have strong knowledge and real-world experience in the following technology area garnered from past enterprise transformation roles: Customer Experience (Digital, IVR/Telephony, Chat, Mobile, Agentic, AI/ML, etc) Digital Channels / Platforms (IDAM, Personalisation, Content and Knowledge Management) Contact Centre as a Service Salesforce Platforms (Clouds - Sales, Service, Marketing, Experience, Data) Enterprise Integration (API Gateways, Event-Driven, Adobe / Salesforce / SAP native connectors) Enterprise Data Architecture Frieght/Supply chain/Logitics Architecural Projects. WeexpectSuccessful Architects to be able to: Develop full Solution Architecture deliverables. Update internal knowledge repositories, showing project impacts against existing systems, interfaces and architecture models. Present a clear and cohesive understanding of possible solutions, pros and cons to various options, and why any proposed solution is most appropriate. Demonstrate any APIs required, sufficiently prototyped to provide unambiguous intention to developers. Identify any missing or potential enterprise principles, patterns, solutions and interfaces. Explain the full solution, it’s complexity, dependencies, risks and issues to peers and management as part of governance board and endorsement activities. Provide technical assurance, and architectural assistance to the vendors, partners and internal service providers selected to assist with project delivery. Participate in the project design authority meetings as needed. Peer review other architecture work across domains where appropriate. Guide requirements tractability and test strategy development. Ideally looking for someone with Immediate/two week start time frame. Melbourne based, Hybrid model of work. Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Peoplebank by 2x Sign in to set job alerts for “Solutions Architect” roles. Melbourne, Victoria, Australia 1 week ago Port Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia A$180,000.00-A$210,000.00 2 weeks ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 2 days ago Melbourne, Victoria, Australia 3 days ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 2 days ago Melbourne, Victoria, Australia 4 weeks ago Enterprise Architect - Professional Services Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 3 days ago Melbourne, Victoria, Australia 3 weeks ago Melbourne, Victoria, Australia 3 days ago Melbourne, Victoria, Australia 3 weeks ago Melbourne, Victoria, Australia 3 days ago Collingwood, Victoria, Australia 4 weeks ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 3 weeks ago Melbourne, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 2 days ago Melbourne, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 4 weeks ago Melbourne, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 2 days ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 2 weeks ago Southbank, Victoria, Australia 1 week ago Advertising Solutions Architect, gTech Ads Melbourne, Victoria, Australia 2 days ago Microsoft Solution Architect (Cloud/Azure) Contract or Permanent Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr
