Description Overview The Client Governance & Integrity Analyst supports MUFG Retirement Solutions in managing risk events and ensuring compliance with client expectations—particularly for Cbus (Construction and Building Unions Superannuation Fund). The role ensures effective risk governance, control adherence (including CPS230), and continuous improvement of risk processes. Hybrid/flexible working conditions- 60% in the office per fortnight Melbourne location Key Responsibilities Strategic Focus Manage end-to-end risk events to resolution within agreed SLAs. Understand and act on client contractual obligations. Provide insights into control weaknesses and recommend improvements. Drive continuous improvement and best practice across processes. Build strong relationships with internal and external stakeholders. Operational Management Oversee risk event reporting and documentation (REN, CRENs, SICs). Escalate delays and support resolution-focused actions. Ensure compliance with procedures and quality standards. Maintain clear, regular communication with clients and teams. Highlight control failures and support improvement initiatives. Governance & Risk Foster a risk-aware culture and proactively identify issues. Ensure compliance with MUFG’s information security and regulatory obligations. Monitor and respond to the evolving regulatory environment. People & Collaboration Promote a customer-first mindset across all interactions. Support knowledge sharing and team development. Identify and act on process improvement opportunities. Skills & Experience Strong analytical, communication, and stakeholder management skills. Detail-oriented with sound problem-solving and investigation abilities. Able to manage competing priorities and navigate ambiguity. Proficient in MS Office and common business tools. Some of our Employment Benefits Flexible working– enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture @ MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
