This is a Senior Analyst, Remediation - Financial Crime Operations role with Commonwealth Bank based in Sydney, NSW, AU Commonwealth Bank Role Seniority - senior More about the Senior Analyst, Remediation - Financial Crime Operations role at Commonwealth Bank Do Work That Matters. CommBank’s Financial Crime Operations (FCO) Strategy and Performance (S&P) team is looking for a Senior Analyst to join our Financial Crime Operations Remediation portfolio. Financial Crime Operations (FCO) is a team of 2000 Operations Professionals and leads the Group’s approach to managing Anti-Money Laundering, Counter Terrorism Financing (AML/CTF) and Sanctions risks and obligations through the provision of operational services across the Customer Lifecycle. The Scope of work includes Onboarding and KYC, Enhanced Customer Due Diligence (ECDD), Ongoing Due Diligence including Transaction Monitoring (TM), Customer and Payment Screening and periodic KYC Refresh. The Strategy & Performance function is an enablement function supporting Financial Crime Operations to meet the performance and quality objectives set by the Group. S&P work in partnership with the FCO operational teams to set the strategic direction, define performance targets and operating model as well as provide core enablement functions including governance, workforce optimisation, performance insights, strategic initiatives, change management, capability, communications, etc. The Role. As a Senior Analyst within FCO Remediation you will form part of a small team that is responsible for utilising Financial Crime expertise to identify, review and progress incidents through their remediation lifecycle. This will include building and maintaining relationships across several stakeholder cohorts including risk, product, operations and compliance as well as being heavily involved in reviewing and contributing to business readiness assessments. You will also be responsible for drafting monthly reporting to communicate incident progress, identify challenges and generate key insights. On any given day you will: Contribute to reviewing and progressing Financial Crime Incidents through their remediation lifecycle. Act in a discrete and confidential manner to ensure the Groups policies and processes remain confidential, and tipping-off provisions are not breached. Contribute to building effective relationships with a range of stakeholders including peers, leaders, QA and L1 Risk partners, FCC and technology delivery teams. Work across the broader FCO to identifying remediation themes and potential quality improvement ideas. Help the team work with stakeholders to establish a quarterly prioritisation process to ensure incidents are scheduled for remediation through a financial crime risk lens. Fostering a continuous improvement and best practice mentality across FCO. We’re interested in hearing from people who have Demonstrable experience in Financial Crime Operations or deterrence or in-depth understanding across remediation or compliance. Excellent communication and interpersonal skills for reporting and collaboration. Continuous improvement mindset. Proven strong stakeholder management experience. Demonstrated ability in strategic thinking. Experience in working with data, reporting and analytics to make informed decisions and recommendation to management. Ability to adapt coaching approaches to different learning styles and needs. From here, the opportunities are endless At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to other Aboriginal and/or Torres Strait Islander employees across CommBank. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 30/07/2025 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Commonwealth Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Reviewing and progressing incidents Building relationships Drafting reports Key Strengths Financial Crime Operations expertise ️ Communication and interpersonal skills Stakeholder management Continuous improvement mindset Strategic thinking Data analytics Why Commonwealth Bank is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Commonwealth Bank not with Hatch.
