This is a Education Support Officer - School of Psychology role with University of Sydney based in Camperdown, NSW, AU University of Sydney Role Seniority - mid level More about the Education Support Officer - School of Psychology role at University of Sydney Full time, continuing position within the School of Psychology Located on the Camperdown Campus at the Faculty of Science Base Salary $103,185 - $111,237 (HE06) 17% superannuation About the opportunity The School of Psychology at the University of Sydney is currently seeking an Education Support Officer to provide a broad range of education administrative and operational support to meet the education and student support needs of the school. Your key responsibilities will be to: provide education and student support services in line with academic requirements and the overall timetable for the work area ensure compliance with relevant legislative and regulatory controls and ensure a safe working environment for all staff and students. In this role you will be expected you utilize your extensive administrative experience and judgement, helping to analyse matters and provide advice on policy and procedures for the delivery of work outcomes. Working in a small and friendly team you may also be required to provide guidance and support to more junior staff. About you The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Education Support Officer who has: experience working in a tertiary environment with working knowledge of student administration, curriculum and learning management systems such as Sydney Student, Sydney Curriculum, Canvas, Records Management, paired with a sound understanding of timetabling/rostering of student activities extensive knowledge of University policies and procedures and administrative processes within a tertiary environment effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritize workload during busy periods strong customer service skills, demonstrating an aptitude for using initiative when problem solving, negotiating, resolving conflict and building relationships excellent teamwork skills, with an ability to link Faculty and School staff with central PSU staff to deliver positive student outcomes demonstrated understanding and knowledge of issues relating to the delivery of advice and support to students experience in student support programs or student administration, along with an understanding of current issues impacting the student experience. Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Nicole Turle, Human Resources at recruitment.sea@sydney.edu.au © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Sunday 03 August 2025 11:59 PM Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the University of Sydney team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing education and student support services ✅ Ensuring compliance with regulations Analyzing matters and providing advice Key Strengths ️ Administrative experience ️ Communication skills Customer service skills Knowledge of student administration systems Teamwork skills Understanding of student support programs Why University of Sydney is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with University of Sydney not with Hatch.
