About the Company This iconic Australian retailer has built a long-standing reputation for craftsmanship, quality, and exceptional customer service in the jewellery and timepiece sector. With decades of history and a strong retail footprint, they offer trusted expertise and a commitment to upholding high standards in every aspect of their operations. Their team is made up of skilled professionals who are passionate about their trade and delivering excellence every day. About the Role As the Workshop Manager, you'll lead a team of talented jewellers and technicians, overseeing the day-to-day operations of a busy on-site jewellery workshop. Your role will focus on maintaining efficiency, quality standards, and repair timelines while ensuring a safe, compliant, and collaborative work environment. You'll manage workflow, mentor team members, and liaise with retail partners to ensure customer expectations are met. This role suits a hands-on leader with deep industry experience and a passion for fine craftsmanship. Skills and Experience Experience as a working Jeweller with proven leadership or supervisory experience Strong knowledge of jewellery repairs, setting, resizing, soldering, and polishing Excellent time management and ability to prioritise workload across a busy workshop Commitment to quality control and workplace safety standards Confident communicator who can lead, train, and support a skilled team Strong organisational and problem-solving skills Ability to build relationships with internal stakeholders and support customer service outcomes Benefits and Rewards Competitive salary based on experience Join a respected Australian heritage brand with strong market presence Lead a skilled and passionate team of craftspeople Secure full-time role with long-term stability Access to staff benefits and internal growth pathways To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Gary Negus on 0424 823 120 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail
