Job Description Part Time Permanent | 4 days/week (Saturday – Tuesday) Dreaming of swapping your morning commute for palm trees, sea breezes, and the sound of happy holidaymakers? At NRMA Airlie Beach, paradise isn’t just a place—it’s your new workplace! Reporting to the Park Manager, you’ll be the right-hand captain of our tropical ship, ensuring smooth sailing across all areas of our sun-soaked resort. Your days will be as varied as a Whitsundays sunrise, with responsibilities like: Ordering for Housekeeping Keep our linen cupboards as fresh as the ocean breeze and our supplies shipshape! Overseeing Reception Be the smiling face that welcomes guests to their slice of paradise, setting the tone for unforgettable stays. Managing the Kiosk Stock up on snacks, smiles, and all the essentials that keep our guests fuelled for fun. Stock Take Involvement Channel your inner treasure hunter and keep track of our resort’s bounty. Operational Support Be the go-to mate for the Park Manager and step up as skipper when they’re off-duty. Team Rostering & Recruitment Help build a crew that’s as legendary as the Great Barrier Reef—organised, enthusiastic, and ready for adventure! Guest Experience Deliver five-star service under the sun, supporting food & beverage and all things guest happiness. Safety & Leadership Keep our paradise safe, fun, and running smoother than a sunset cruise. This is the perfect role for someone with accommodation experience (a must!), a knack for rostering, and a flair for food & beverage. If you’re a Front Office Manager ready to level up, or just keen for a role that grows as the park does, you’ll love this next chapter. This role will grow and develop as the park does, offering opportunities to expand your leadership and operational skills. What You’ll Bring Previous experience in hotels, resorts, parks, or tourism—if you know your way around a check-in and a pool towel, you’re our kind of person! Strong team leadership, with the ability to inspire and organise your crew (and read those rosters like a pro). Food & beverage know-how—bonus points if you can recommend the perfect poolside snack. Confident communicator with a sunny attitude, ready to roll up your sleeves and get amongst it. Hands-on, flexible, and passionate about making every guest’s stay a postcard-perfect memory. What’s In It For You? At Parks & Resorts, we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! Progressive flexibility, leave, and well-being benefits to balance all of life’s priorities Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more Discounts on a range of NRMA personal insurance products including car, home & travel Grow, progress or relocate your career and move around the NRMA Group or different locations with us Know You Belong We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI community, and anyone else who wants to be a part of our team. As part of our recruitment process, successful applicants will be required to complete pre-employment checks. Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!
