Contact Centre Agent (Multiple Positions) RCL Services is looking for motivated individuals to join our Operations Team. If you can close a deal, have excellent communication skills, are a passionate collector, love incentives and strive for success, then this is your dream job! Key responsibilities will include but not limited to: Calling debtors to recover funds Answering incoming calls Corresponding via email, live chat and SMS Adhering to compliance and quality guidelines Working on an automated dialing system Achieving and exceeding set KPIs Ability to work within a rotational roster of 8 am – 11 pm To secure this position, you will have: Proven experience with consistently meeting targets/KPI’s Ability to negotiate along with strong verbal and written communication skills High level of emotional stability and personal resilience Previous work experience in sales, retail, front-facing hospitality or conflict resolution within a call centre environment would be an added advantage Team player with a positive can-do mindset RCL Services offers its employees a values-based environment where they are recognized and rewarded for high performance and outstanding behaviors. Some of the benefits will include but not limited to: Transportation to and from work (Conditions apply) Attractive rewards and recognition framework Perfect attendance bonus State of the art office If you are ready to take the next step in your career, do not miss this opportunity! To apply, click Apply Now
