We’re partnering with a leading global insurance provider that’s expanding its Workers’ Compensation team due to strong business growth. They’re now looking to welcome experienced, customer-focused Case Managers into newly created roles based in Sydney. If you’re passionate about supporting injured workers and want to grow your career in a stable, well-supported environment — this could be your next move. What’s on offer: Competitive salary packages from $95K to $115K (based on experience) Clear and proven career development pathways Portfolios capped at 45–50 claims A mix of physical and psychological injuries Access to senior support from Technical Leaders and IMA’s Supportive, engaged leadership and stable teams Flexible hybrid working arrangements and much more! Structured onboarding and ongoing training Excellent technology and systems The role: Take ownership of an end-to-end portfolio of workers compensation claims for a government client Manage all aspects of claims, from initial liability decision through to resolution Work closely with internal leaders to provide insights, reporting, and contribute to strategic planning Deliver exceptional customer service while driving positive return-to-work outcomes What we’re looking for: Experience in workers compensation claims management (front-end or end-to-end) Solid understanding of NSW workers compensation legislation Strong stakeholder management and communication skills Candidates with experience or passion for psychological injury claims will be highly regarded Sounds interesting? We have a lot more information to share. These roles are rare, so do not hesitate — immediate interviews will take place for candidates who meet the criteria. For a confidential chat about your career options please call Niamh or 0426 867 115 or email n.thornton@ensurerecruitment.com.au
