About the Role We're looking for an experienced Fraud Analyst to join our client's fast-growing fintech team. This role is all about hands-on fraud operations — you'll be investigating suspicious transactions, preventing fraud attacks. This is not an AML or regulatory compliance role. We're looking for someone with real experience working in fraud teams — investigating fraud cases, managing alerts, and addressing live fraud threats. What You'll Do Monitor customer transactions and alerts to detect potential fraud in real time Investigate suspicious activity and take quick, decisive action to reduce losses Escalate and help block high-risk transactions and accounts Work closely with our operations, product, and risk teams to improve fraud controls Identify fraud patterns and suggest updates to rules and processes Use fraud tools and platforms to manage queues and casework efficiently What We’re Looking For 2 years of experience in fraud operations or fraud investigations Experience working in a fintech, bank, or payments company Confident reviewing transaction data and making decisions under pressure Strong attention to detail, with clear written communication skills Based in Australia with full working rights Exposure to card fraud, identity fraud, or account takeover cases Experience using case management systems Knowledge of Australian fraud trends and scam activity
