Status: Full Time, Permanent Salary range: Level 6.1 – 6.4 ($90,963.91 - $96,765.61 per annum) depending on skills, experience and qualifications. Job Description Opportunity: Reporting to the Coordinator Development Assessment and Customer Relations the Senior Development Information Officer will be responsible for the coordination of administration and customer service for Development Services, provide planning and building advice to stakeholders, and supervise a team of Information Officers to ensure efficient processing of applications and high-quality service delivery. Desired Skills and Experience About You: To be successful in the position the ideal candidate will possess the following: Certificate III or higher in Planning, Business Administration, Local Government, or a related field. Experience in a senior administration role and leading a team. Knowledge of statutory planning and building development processes and legislation. Well organised with the ability to set priorities, schedule and manage workflow to achieve deadlines. Excellent interpersonal skills including the ability to relate well to others, listen, understand, and communicate effectively (verbally and written). Advanced skills in using office management systems and relevant software (e.g., email, internet, Word, Excel, PowerPoint). About Us : As an innovative and progressive Local Government located within the Great Southern region, Albany is truly an amazing place to live and work. The City has a strong set of values and the collective staff group has established a very positive culture and professional commitment to excellence in customer service and delivers positive community outcomes. The City strives for best practice and innovation and is committed to training and developing our workforce. What We Offer: The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including: Superannuation co-contributions of up to $4,500 per financial year Professional development opportunities, including training, memberships, and study assistance Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks’ annual leave per year Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments Access to our Employee Assistance Program (EAP) for you and your family Free ALAC Membership Festive leave days Volunteering support Generous study assistance Employee recognition program Discounted Private Health Insurance Novated Leasing (where applicable) Interested? Please review the job information kit below; Conditions and S election Criteria Position Description Advice for Prospective Applicants To be eligible for an interview, applicants must submit a separate document that clearly covers the selection criteria outlined in the Conditions and Selection Criteria Document. If you are having any difficulties or for further assistance with the process please contact People and Culture at peopleandculture@albany.wa.gov.au or on 6820 3110. Role related queries should be directed to Jessica Anderson, Coordinator Development Assessment and Customer Relations, on jessica.anderson@albany.wa.gov.au or (08) 6820 3058. Deadline: Applications close 5pm, Thursday 7 August 2025 The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.