OUR VALUE PROPOSITION At RSM, our purpose is to instill confidence in a world of change for both our clients and our people. RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change. Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone. Who we are: RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success. About the role: RSM is searching for a permanent Healthcare Systems Implementation Project Manager who will participate in all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. This work will include managing customer requirements, system configuration, testing, training, and go-live support activities. The Consultant will be part of a multi-disciplined project team (including Implementation Consultants and Interface Analysts), and will work collaboratively with both fellow consulting and client team members. As a member of RSM Australia, you will join professionals with a broad knowledge of the healthcare industry including financial analysis and revenue cycle management, ICD (International Classification of Diseases) coding, clinical operations, regulatory reporting and compliance, privacy and data security and healthcare IT. The Healthcare Systems Implementation Project Manager will also have a basic understanding of the consulting cycle process within the healthcare industry. As a key contributor, they will support the building of a world class consulting practice through listening to client needs, proposal development and presentation of solutions. KEY RESPONSIBILITIES: Managing mid-to-large sized healthcare technology projects with healthcare providers and related organisations Coordination and management of internal resources, third parties, vendors, and client representatives for the execution of projects Responsibility for projects to be delivered on-time, within scope and within budget Managing expectations of senior client leadership, and management of risks and issues to obtain buy-in support where needed. Mentor project and client teams as necessary in project and systems build strategy Understanding of provider healthcare systems architecture ecosystem Support the definition of project scope and objectives, involving relevant stakeholders and evaluating technical feasibility Planning and coordination of resources and forecasting activities for them Develop detailed project plans, monitor, track and report progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Successfully manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Communicate internal and external messages, enacting one central point of contact. Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency. Support the implementation of leading packaged software solutions that have been developed to accommodate healthcare business and management processes, regulatory requirements and other business needs such as: Epic, Meditech, Cerner, and Solventum (3M). Deploy innovative healthcare industry-specific solutions Identify, assess and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors Contribute to IT systems assessments and software selection projects About you: DEMONSTRATED EXPERIENCE & ATTRIBUTES: Bachelor’s degree in computer science, Health Information Management, or similar program At least five years' experience with systems implementation projects and assessments Direct experience with implementation of software in a healthcare setting Prior consulting experience Experience with leading electronic health records systems is an added bonus This could include software analysis, design, configuration, testing, and implementation experience as well as application support and issue resolution Experience with 3M Health Information Systems solutions such as Solventum (3M 360 Encompass and Engage One) are an added bonus AI experience within the healthcare landscape is an added bonus PMI Project Management Professional certification is an added bonus Experience with Revenue Cycle, Clinical workflows is an added bonus Life at RSM: RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are! Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits. How to apply: Please click on the “apply” button and complete our online application form. Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
