$108,772 super NFP salary packaging benefits Permanent Full Time Contract Location: Nipaluna (Rosny Park) TAS 7018 Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity With three services ( Kingston House , People Staying Connected , and Tailored Support Coordination Service ) reporting to the Program Manager, this role is varied, exciting and ready for you to showcase your values-based leadership skills. This is an on-site position based in Hobart and will cover three locations. The role will attract a positive and strong community practitioner with significant experience in the Youth and Family services sector. The successful applicant will be responsible for leading, managing and developing diverse, multi-disciplinary teams across the services, ensuring the effective and regular provision of line management and supervision of up to 16 staff. You will be responsible for the performance of services, reporting on outcomes and offer a level of autonomy that will require a high level of organisational, teamwork, collaboration and communication skills, and occasionally requires flexibility, responsiveness, and the ability to pivot quickly. Supported by an Area Manager, you will ensure program excellence, strong stakeholder engagement, and a values-driven workplace culture that fosters safety, inclusion and impact. There is a requirement to be on call for one week in a rotating roster of three weeks. Your Key Responsibilities Lead and develop a high-performing, client-focused team, ensuring alignment with Mission Australia values and policies. Manage program operations across multiple sites, ensuring compliance with funding KPIs, contractual obligations, and service standards. Monitor budgets and financial performance, authorising expenditure and contributing to financial planning and reporting. Build and maintain effective stakeholder relationships, representing Mission Australia at meetings with funders, partners, and community leaders. Provide timely, accurate reporting and feedback to the Area Manager, addressing risks, opportunities, and service escalations. Oversee recruitment, onboarding, supervision, performance management, and development of staff and volunteers. Drive continuous improvement initiatives and contribute to strategic planning to enhance program outcomes and sustainability. Adopt a culturally safe service that considers the physical, spiritual, cultural, emotional and social wellbeing of First Nations people. Requirements for Success Relevant tertiary qualifications and substantial experience leading teams in complex community service environments. Proven ability to manage programs to budget, meet KPIs, and ensure compliance with contractual and organisational requirements. Strong leadership and people management skills with a values-based, servant leadership approach. Demonstrated ability to build effective stakeholder relationships and represent Mission Australia with professionalism. Comfortable working in ambiguous, fast-paced environments with competing priorities and 24/7 service requirements. High-level communication, time management, and problem-solving skills, including experience handling escalations and crisis-driven scenarios. A solid understanding of cultural protocols and experience working with diverse communities, ideally with a youth service background. First Aid Certificate is desired. Must have Full driver licence with no restrictions Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support . Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au How To Apply To be considered for this opportunity, click ‘apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you
