About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company We are not just a company; we’re a global family that dreams big! We are Hill’s - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are crafting a world where pets thrive through top-notch nutrition where their pet parents smile with glee. Our Purpose? Transforming the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people. Our culture? Built from valuing diversity, sustainability and inclusion which is rooted in our core values of being Caring, Courageous and Inclusive. Employees are rewarded by rich career development and experiences. The Role - Logistics Coordinator (6 month fixed-term contract) The role will see you take ownership of our customer experience by ensuring that they receive the stock they want when they need it. You will improve their experience through great communication and reduce costs through efficient processing of orders and logistics planning. The main responsibilities of the role are: Ownership of the order fulfillment process from processing through to delivery and keeping customers updated with the progress of their orders Increasing truck utilisation and order picking efficiencies Working with our Logistics Providers to ensure that customers orders are on time and in full Identifying improvement opportunities in the delivery process Managing customer claims Supporting improvements to current processes and incorporating new ways of working where appropriate This position is based in the Sydney office and is great opportunity within a global organisation The ideal candidate has the following skills Strong communication skills Able to build good working relationships Customer focus Excellent planning and organisational skills Great attention to detail What you’ll need Bachelor Degree in Business, Marketing, Science or a similar field is preferred 3 years experience in a similar customer service role Experience working with SAP This role offers a competitive remuneration package. If you think you are the ideal candidate for this position, apply now!
