Description Join the Sheraton Community as a Groups Coordinator At Sheraton , we believe in the power of community. Whether it's welcoming our guests or supporting our associates, our culture is rooted in connection, care, and collaboration. Now, we're inviting you to be part of that community as our next Groups Coordinator . About the Role As a Groups Coordinator, you'll play a key role in delivering seamless experiences for group bookings and events. Reporting to the Director of Sales & Distribution, you’ll be the link between Sales, Events, Revenue, and our valued guests—ensuring every detail is perfectly aligned for successful stays and events. What You’ll Do Coordinate group accommodation blocks, rooming lists, and run sheets Build and manage group bookings in Opera, including mini-hotels and rate configurations Liaise with event organisers to ensure timely and accurate room allocations Process reservation updates and manage group-related communications professionally Support event planning by contributing to run-downs and attending pre-conference meetings Ensure accuracy across all systems (Opera, MARSHA, CI/TY) Maintain billing accuracy, guest profiles, and ensure all routing is correct Promote Marriott Bonvoy Group Occupancy and use tools to drive member enrolments Provide exceptional service to clients and internal teams from start to finish What We’re Looking For Excellent communication and coordination skills Detail-oriented with the ability to manage multiple tasks Familiarity with Opera PMS and hotel systems preferred A collaborative mindset and commitment to service excellence Passion for hospitality and a drive to exceed expectations Why Sheraton? At Sheraton, you’ll be welcomed into a supportive, people-first environment where your contributions are recognized and your personal growth is encouraged. You'll work alongside passionate professionals who care about what they do — and about each other. What We Offer A strong culture of belonging and inclusion Opportunities for training, growth, and career development Access to Marriott’s global network and benefits A chance to make a real impact with every guest and group Diversity, Equity & Inclusion Marriott International is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. We do not discriminate on the basis of disability, veteran status, or any other protected status. Ready to take the next step in your hospitality career? Apply now and start your journey with Sheraton — where you’re not just joining a team, you’re becoming part of a community.
