Primary Details Time Type: Full time Worker Type: Employee Permanent full-time role Hybrid working Location – Flexible open to all QBE offices Nationally The opportunity This newly established role of Senior Manager, Legal Partnerships within our Customer Delivery Partners team offers an exciting opportunity to drive excellence in Claims legal partnerships at QBE. You will be responsible for creating and implementing a robust performance framework to ensure the success of our Claims legal delivery partners, making a significant impact on our legal operations. Your new role Monitoring key legal strategies to achieve the best outcomes and developing a high-performance legal service for our Claims teams Applying the right legal expertise at the right time, ensuring compliance with QBE's framework and legislative requirements, and closely collaborating with claims teams Share management information on legal service trends, costs, and outcomes Refine the legal service model to meet claims objectives Build strong partnerships with legal panel providers, and lead performance meetings Attend claims reviews for large, litigated claims About you Proven track record in legal management, preferably within insurance or a related industry, with a strong understanding of legal strategies and compliance Strong critical thinking and problem-solving abilities, with experience in handling complex, high-level legal matters Demonstrated ability to lead and develop teams, manage stakeholder relationships, and drive performance improvements within legal services Excellent verbal and written communication skills, with the ability to effectively present information and influence decision-making at all levels Ability to work collaboratively with legal partners, providing legal expertise and ensuring compliance with company frameworks and legislative requirements About QBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks’ gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE’s Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI workplace inclusion Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let’s make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com Skills: Coaching for success, Commercial Acumen, Contract Management, Critical Thinking, Decision Making, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Process Improvements, Risk Management, Stakeholder Management, Supplier Management, Supply Chain Management (SCM) Application Close Date: 14/07/2025 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
