We’re on the hunt for a Senior Policy and Advocacy Officer – Emerging Communications who is ready to dive into the fast-paced world of digital platforms and help shape the policies that govern them. If you’re passionate about public policy, love a good stakeholder meeting, and can turn complex research into powerful advocacy—this is your moment. Job Description What’s the job? You’ll be the right hand to our newly created Policy and Advocacy Lead, working across teams to support strategic advocacy campaigns, craft compelling policy submissions, and build relationships with the people who make things happen—government, regulators, industry, and consumer groups. This is your chance to be part of something meaningful, where your work directly contributes to a fairer, more transparent digital economy for consumers. What you’ll be doing Support advocacy campaigns that drive real change for digital platform users. Track progress like a pro using project management tools. Build and maintain relationships with key stakeholders—think government, regulators, and industry leaders. Represent us at forums and workshops (yes, you’ll get to speak up!). Research and write policy submissions, briefings, and reports that pack a punch. Stay sharp by monitoring trends and emerging issues in the digital space. Help shape strategy with clear, concise, and persuasive communications. Who you’ll work with You’ll collaborate with a passionate team of policy experts, media and communications professionals, and senior leaders—including the Ombudsman. You’ll also engage with external stakeholders who are just as invested in the future of digital platforms as you are. Desired Skills and Experience Must-haves: A degree in Law, Public Policy, Political Science, or similar. Experience contributing to advocacy, campaigns, or government relations. Strong research and communication skills. A good grasp of legal concepts and political processes. A curious mind and creative approach to solving complex problems. A positive, professional, and respectful attitude. Bonus points for: Knowledge of the digital platforms sector. Familiarity with external dispute resolution schemes. Why join the TIO? Work on issues that matter in a sector that’s shaping the future. Be part of a purpose-driven team that values innovation, integrity, and impact. Enjoy a supportive, flexible, and inclusive workplace. Ready to make your mark in digital policy? This is a 12-month, maximum term appointment paid at Grade 3 of the Telecommunications Industry Ombudsman Enterprise Agreement 2024. Apply now and help us lead the conversation on the future of digital platforms. We will be reviewing applications as they are received so pleased apply as soon as possible. To Apply Please include as part of your application a Resume and Cover Letter that demonstrates your skills and addresses why you are the right person for this role by highlighting your experience in key responsibilities and how you meet the skills and qualifications contained in the position description For a detailed position description please click here: http://bit.ly/44GhEQV For more information about the Telecommunications Industry Ombudsman (TIO) please visit our website If you have any questions regarding this role or would like to enquire about reasonable adjustments, please email careers@tio.com.au Applications close Thursday, 17 July 2025 11.59pm AEST Please note, applications may close prior to the deadline.
