About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au Culture Our employees enjoy working with MSS because we: Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done. Balance interpersonal skills, commercial awareness and management abilities. Make an impact with both client and internal stakeholder team. Join a growing industry at a time of company expansion. About the role The position is primarily responsible for Client Operational Services. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. Duties include but are not limited to: Assisting in the identification and conversion of new customer leads. Assigning the right people to the right roles at the right time. Building and maintaining a strong management team with a balance of operational efficiency, marketing drive and experience. Setting direction and developing goal, plans and strategies for managing profit and growth. Actively promoting an ethics-based culture and ensuring that they are aware of and fully comply with the Company Code of Ethics. Skills & experience Extensive experience managing large numbers of people. Business development experience and ability to interpret P&L’s. Proven experience dealing with client contracts and / or tender submissions. Conceptual thinker and able to present concepts clearly. Ability to work autonomously within a customer portfolio to meet business expectations. Master License - 408742075 How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.