About Us We are a leading private business group with 23 diverse businesses across fashion and footwear retail, donut retail and wholesale, bedding and mattresses retail, basketball league, property development, restaurants, and more. The Role We’re looking for a warm and professional Concierge to be the face of our premium building at 88 Green St. This is a key role responsible for creating exceptional first impressions while ensuring the smooth day-to-day running of building operations. As the first point of contact for tenants, visitors, contractors, and suppliers, you’ll deliver outstanding customer service while maintaining a safe, secure, and well-managed environment. You’ll also support core building functions, including front-of-house services, security, facilities coordination, and emergency procedures. Key responsibilities Front-of-House Excellence Greet all building users with genuine warmth and professionalism Act as the go-to for phone, email, and in-person enquiries Proactively resolve complaints and provide helpful, creative solutions Share building knowledge and local area information to enhance the tenant experience Building Security & Operations Monitor building access and report unauthorised activity Manage access permissions and coordinate with contractors and suppliers Oversee technical systems like lifts, security, and building automation Ensure the building is secure and well-presented at the end of each day Service Coordination Manage courier deliveries and assist with timely tenant collections Maintain tenant communication platform,s including databases and building app content Coordinate with maintenance teams and service providers Act as Chief Fire Warden and provide First Aid support when needed About You Prior experience in building concierge, facilities, or property management Excellent communication and interpersonal skills Strong problem-solving and conflict resolution skills Ability to multitask and manage competing priorities under pressure High attention to detail and organisational ability A proactive, professional, and customer-first mindset Familiarity with platforms like Equiem, Integriti, or similar Current First Aid certificate (or willingness to obtain) Chief Fire Warden training (or willingness to complete) Understanding of OHS and emergency protocols Why Join Us? Be part of a successful, multi-industry business group where you'll make a real difference. Play an important role in executive operations and creating positive experiences for all visitors. Work in a fast-moving, entrepreneurial environment that values execution and results. Join an innovative company at the forefront of business transformation. Great company culture with a supportive, dynamic team environment. Brand new office location with excellent amenities nearby. If you’re passionate about delivering five-star service, enjoy being the go-to person in a premium setting, and thrive in a people-facing role, we’d love to hear from you. APPLY NOW by submitting your resume and cover letter via the link provided. Please note that only shortlisted candidates will be contacted.
