Job Description Reporting to the General Manager, the Director of Revenue is responsible for determining strategic goals and tactical efforts, which drive revenue to the hotel on all streams : rooms, F&B, MICE, Spa & other ancillaries. The Director of Revenue is then responsible for ensuring that inventory, pricing and distribution strategy are developed to support the overall revenue goals of the hotel, in accordance with the brand's recommendations. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer satisfaction. WHAT YOU WILL BE DOING: • Play an active role in the Strategic Planning, Marketing Plan and budgeting processes, challenging the strategy with the General Manager & Director of Sales and Marketing • Prepare the annual topline budget for approval and track achievement, across all revenue streams : rooms, F&B, MICE, Spa & other ancillaries • Monitor transient and group book pace to determine pricing and availability controls for all reservation distributions sources • Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly Revenue Strategy Meetings • Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace. • Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting. • Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand Works with: 1) Director of Sales and Marketing & Sales Team to encourage strategic selection of the right piece of business, determine effective and engaging offers. 2) Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques. 3) Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.
