Financial Crime Operations Training Lead & Technical Writer Location: Adelaide (Hybrid options available) relocation available Job Type: Permanent Are you passionate about Financial Crime prevention and have a knack for translating complex operations into digestible training and documentation? We’re looking for a proactive and experienced individual to lead the charge in uplifting operational capabilities across a Financial Crime Operations function. Role Purpose This role will be instrumental in supporting a major transformation program by designing and delivering high-quality operational training and technical documentation. You’ll collaborate closely with SMEs, project teams and business stakeholders to ensure our teams are enabled, informed and confident in delivering compliance excellence. Key Responsibilities Design and implement best practice training strategies tailored to Financial Crime Operations, including AML, Sanctions, and Enhanced Customer Due Diligence. Develop high-quality, easy-to-follow technical documentation, including procedures, guides and process flows. Conduct training needs analysis and create targeted learning solutions. Liaise with change and project teams to align training materials with process and system updates. Support uplift of internal knowledge management platforms (e.g., SharePoint). Work alongside senior stakeholders to support onboarding, refresher and upskilling training programs. Develop feedback mechanisms to continually enhance training delivery and effectiveness. What You Need to Succeed Strong experience in training design, delivery, and documentation within Financial Crime, AML or Compliance environments. Ability to quickly absorb technical and procedural content and translate it into clear, engaging materials. A collaborative and consultative approach with great stakeholder engagement skills. Strong project coordination skills with the ability to manage multiple streams of work concurrently. A self-starter attitude with a passion for quality and operational excellence. Qualifications & Experience Proven background in learning & development, technical writing, or operational training within Financial Crime or Financial Services. Familiarity with key Financial Crime concepts such as AML, ECDD, and sanctions screening. Excellent written and verbal communication skills. Experience with knowledge management tools (e.g., SharePoint, Confluence) desirable. Relevant certifications in Training, Learning & Development, or Compliance (e.g., ICA, ACAMS) advantageous. If you would like more information please reach out to Sarah Brown sarah.brown@talentweb.com.au
