The Company A respected South Australian professional services firm with nearly 50 years of experience is expanding its technology division. Through its dedicated IT services arm, the firm supports over 3,000 clients across diverse sectors including agribusiness, construction, healthcare, hospitality, and more. With 140 staff based in Adelaide and regional locations, the company is committed to delivering quality service and long-term value through integrated solutions. The Role This role sits within their growing managed services team, offering a collaborative environment where initiative and innovation are valued. As a Systems Engineer, you’ll deliver high-quality Level 2 support to a wide range of clients. You'll play a hands-on role in managing day-to-day IT operations, maintaining systems, and supporting project implementations. Working within SLA guidelines, you’ll ensure all tasks are delivered efficiently and to a high standard, all while continuing to expand your technical knowledge through ongoing development and mentorship. Responsibilities Provide Level 2 technical support to clients via phone, onsite visits, and remote tools Maintain and support Microsoft Windows Server environments and Active Directory Manage Microsoft 365 environments including Exchange Online, OneDrive, SharePoint, Entra ID and Teams Monitor and maintain network server hardware and infrastructure Implement and support firewall and network security systems Assist with IT security processes including risk assessment and threat mitigation Maintain high standards of documentation and SLA compliance Participate in regular technical training and skills development You You're an experienced IT professional with a background in managed services. You’re technically strong, confident working with clients, and eager to take your career to the next level. Whether you're already working at a Level 2 or are a high-performing Level 1 Engineer ready to step up, you have the drive to grow into a Level 3 role within the next 12 to 36 months. You’re proactive, a problem-solver, and have a strong sense of accountability. Benefits Salary of $90,000 – $95,000 Superannuation Defined career progression with a clear pathway to Level 3 within 12–36 months Exposure to a wide variety of industries and IT environments Supportive team culture focused on mentoring and growth Ongoing training and development with access to senior technical expertise Apply Now If you're ready to take the next step in your IT career and grow within a forward-thinking, supportive environment, we'd love to hear from you. Apply Now - Please apply to the link with a word doc resume addressed to Sheralee@redwolfrosch.com.au ASAP. Redwolf Rosch invite and encourage applications from all backgrounds of gender, disability, culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact the Recruitment Consultant
