Description Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. We are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office . In this role, you will make an impact in the following ways: Serve as a first point of contact for Customers and promote quality customer serviceEmploy exceptional knowledge of Cummins products in order to advise and support customersWork closely with our Service Technicians and SupervisorsComplete Quotes, invoicing and warranty processingDeal with customer queries, finding resolutionsMultitasking a variety of tasks and meeting deadlinesEnsuring the highest levels of safety and customer serviceAssist with customer complaints To be successful in this role you will need the following: Strong problem-solving skillsService and Parts programs experienceStrong written and verbal communication skillsStrong customer service focusHHP/HD knowledgeUnderstanding of Service Dept processesPersonal commitment to HSE and leading an interdependent safety cultureAbility to manage external & internal key stake holders Responsibilities Service and Parts programs experienceStrong written and verbal communication skillsStrong customer service focusHHP/HD knowledgeUnderstanding of Service Dept processes Qualifications We are looking for a Service Advisor to join our dynamic team in Perth. This is a full-time role based in our Perth office . Job Service Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2414750 Relocation Package No
