Introduction MADEC is an approved employer under the Pacific Australia Labour Mobility (PALM) Scheme, an initiative of the Australian Government. This program provides relief to people experiencing poverty and disadvantage from Pacific Island countries and Timor-Leste, by providing employment opportunities with Australian employers in selected industries/sectors. It also has the dual benefit of providing employers with a reliable return workforce sourced to assist in meeting unmet labour demands, when there is not enough local Australian labour to meet seasonal demand. Description About You You will reside in the Tully, Innisfail, Tablelands or Lakeland regions and be familiar with the local area, as you will travel to see workers and Host employers throughout the area and surrounds You will have excellent communication skills, and a passion for getting the best out of relationships, through a person-centred approach to your work You will have a genuine desire to help others, along with patience and cultural sensitivity to assist in ensuring you build effective connections with our workers You will hold a valid driver’s licence so that you can provide on the ground support to workers. Skills And Experiences About the Role This is a pivotal role to provide support to our workers who will be working in the horticultural industry in the Far North Queensland area. You will be the workers key point of contact and will provide care and support to ensure they assimilate into their local environment, the workplace, and to build skills required for independent living in a new country. Each day will be different, but your core responsibilities will include: Addressing worker enquiries which will be varied, and assisting workers to build skills to resolve their concerns independently; Building trust and strong relationships with worker to ensure any matters of concern are understood and addressed; Assisting workers with access to services required (eg; medical); Acting as a communication conduit between workers, our client (the host employer) and MADEC; and Identifying any risks to worker wellbeing and escalate as required. This position is also not your typical 9am to 5pm role as you will be required to be flexible with your working hours and available for out of hours work, including weekends. We, in turn, can offer flexibility with your working arrangements so that it works both ways! Please note a police check, and valid working rights are a pre-requisite, as unfortunately sponsorship is not offered for this position. Our Culture and Benefits MADEC prides itself on providing a supportive, family friendly environment with opportunities for personal growth and development. We also offer: Salary Packaging to the value of $15,900 Tax free entertainment expense benefits Check the potential tax savings you might be entitled to if you were to take up our Salary Packaging benefit by completing the calculator here https://accesspay.com.au/salary-packaging/salary-packaging-calculator/ - you will be surprised at the increase in your take home amount! Additional personal leave, paid volunteer/charity leave and more! This is an outstanding opportunity to join an industry leader and make your mark within a multi-million dollar business experiencing substantial growth! To apply please click the “Apply” button to register your interest. Should you require further information please contact hrmadec@mdec.edu.au , or visit our webpage www. madec.edu.au/Careers page to find a copy of the Position Description for this role. Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is, to improve the lives of those in need. Helping People | Addressing Needs | Improving Lives and built on the foundations that everyone is welcome including the First Nations People and those of all ages, genders and abilities.
