We are seeking a highly motivated Design Engineer to join our team. The Solution Design Engineer will play a crucial role in providing pre-sales technical support, designing tailored solutions, and ensuring seamless integration of customer feedback into product development. This role requires a combination of technical expertise, problem-solving skills, and customer engagement to drive successful sales and implementation efforts. Design Engineer: · Provide pre-sales technical support to the sales team, including product demonstrations, technical presentations, and answering customer inquiries. · Work with customers to understand their requirements and design customized solutions that meet their needs. · Collaborate with the product development team to ensure that customer feedback is integrated into product improvements. · Prepare technical documentation, proposals, and sales materials to support the sales process. · Build and maintain strong relationships with customers, acting as a trusted technical advisor throughout the sales cycle. · Collaborate with various departments to ensure alignment and effective communication. · Perform other duties as required. These duties may include assignments in job classification other than their own. Requirements · Bachelor's degree in business administration, Management, Engineering, or a related field, preferred. · Experience in Ekahau software and Lucidcharts is preferred · Minimum of 3 years of experience in network design utilizing Ruckus, Aruba, Cisco Meraki equipment · Excellent organizational skills while being very detail oriented with the ability to work independently to solve problems and anticipate needs and as a part of a collaborative team. · Exceptional time management and multitasking abilities, with the capacity to prioritize tasks effectively. · Strong written and verbal communication skills, with exceptional professionalism. · Proficiency in Microsoft Office suite, including Visio, Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint.
