Chief Operating Officer | Integrity Security & Assurance | Security Branch | Security Intelligence & Coordination Security Branch sits within Integrity, Security and Assurance (ISA) Division. The Branch is responsible for developing, implementing and administering security policies and procedures that promote a secure and safe work environment for Departmental workers while providing adequate protection for the Department's information and assets. The Security Coordination Centre (SCC) is the front door for Security Branch, responsible for central coordination of information and activities, including security incident management and reporting, physical access provisioning, first level resolution of security enquiries, and governance and secretariat support. Our ideal candidate Familiarity with electronic access control systems and security alarm systems Familiarity with the departments Physical Access Control Policy and associated security policies Familiarity with ServiceNow based Request Management systems, or similar Certificate in Government Security (Desirable) Excellent stakeholder engagement. The key duties of the position include Duties and responsibilities Facilitate access to Department sites using the Department's various Electronic Access Control Systems (EACS) Provide high level customer service to internal and external stakeholders through web, email and telephone channels Understand, respond and resolve basic staff requests and enquiries relating to security services and issues Support Senior SCC officers in the resolution of complex requests as well as security events and incidents impacting the Department's people, information or assets Maintain a sound understanding of the Protective Security Policy Framework (PSPF) and Department security policies, governance and practices.
