Are you passionate about customer service and ready to take the next step in your career? We're currently hiring Collections Consultants to join a global business process management team based in Melbourne CBD . This is more than just a jobit's an opportunity to be part of a dynamic, fast-paced environment where your contribution makes a real difference. About the Role: You'll be working full-time from a vibrant, modern office just steps away from public transport, shops, and cafes. The position operates on a rotating roster between 8:00 AM and 8:00 PM, Monday to Friday. Key Responsibilities Include: Responding to customer calls and managing collections-related queries Accurately updating customer records Taking ownership of issues and ensuring timely resolutions Collaborating with your team to solve complex problems Ensuring customer satisfaction through proactive service What We're Looking For: Excellent communication and customer service skills Previous experience in Telco or Collections (a bonus, but not essential) The ability to stay calm under pressure and focus on solutions What's in It for You? Competitive Salary: $52,001 Super Prime Melbourne CBD Location Permanent Full-Time Position Career growth in a reputable multinational company If you're ready to build a rewarding career while making a positive impact on customers' lives, we want to hear from you!
