Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry and Normanton. Benefits you will enjoy SCHADS L4 Salary (Pro-rata) 19 hours per week Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging 5 Weeks Annual Leave 17.5% leave loading Birthday Leave Extensive support and investment in your Professional Development On site Cafe Above Award payment of $2,500 annually on top of base salary New Wellbeing app being introduced Sign on payment of $200.00 CCNQ pay for your Queensland Blue Card and NDIS Worker Screening Card Job Description The position: The Gambling Help Service (GHS) provides counselling, support, education, and referral services to individuals impacted by problem gambling. This includes the affected individual, their family and friends and the wider community. The Gambling Help Service also provides education to the community and gaming venues about the impact of problem gambling, how to identify problem gambling and where to seek help in the community. The Gambling Help Service covers the North Queensland region including Townsville, Palm Island, Magnetic Island, Ingham, Charters Towers, Burdekin, Northern Highlands, Mount Isa and Gulf Region. Key Responsibilities: Liaise with community organisations and Gaming Venues to form highly effective connections in which to promote the Gambling Help Service and establish referral pathways to meet client needs. Actively seeking out opportunities for the provision of information sessions within the community and other agencies. Successful integration and maintenance of the Gambling Help Service in Indigenous Communities through consultation with community leaders, community engagement and the establishment of relationships and referral streams with existing services. Work within relevant legislation and effective service delivery models. This includes sourcing and sharing up-to-date knowledge on research and best practice frameworks. Maintain knowledge and understanding of the application of the legislation relevant to Gaming Machines and online betting through research as well as participation in community organisation network discussion. Complete risk assessments Accurately record client data Participate in program and service planning, review, monitoring and evaluation activities, to ensure efficient, effective, and appropriate service provision. Travel to regional, remote and rural communities to deliver the Gambling Help Service, including overnight travel. Desired Skills and Experience To be successful you will need: Possession of a relevant degree in social work, psychology or behavioural science Demonstrated ability to implement psycho-social and risk assessment skills during all stages of client contact Accurately prepare and document reports and case reviews. Maintain a current First Aid Certificate. Facilitation skills in a group or individual setting with diverse clients Ability to be innovative in your approach whilst supporting addiction and involving the family Experience working with addition desirable Current membership with professional association desirable. Open Driver licence. Ability to obtain or already possess Queensland Blue Card and NDIS workers Screening clearance. PLEASE NOTE:- ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. If you have not received any contact within 60 days of the commencement of this ad, unfortunately your application has been unsuccessful. We wish you all the very best in your future applications For any new recruitment ads, we encourage all applicants to go to our website “Work with Us” and setup your profile. W: https://www.centacarenq.org.au/ Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.