About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au Culture Our employees enjoy working with MSS because we: Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done. The purpose of the role is to manage the business with total responsibility in all areas including profitability, growth and delivery of services to clients. Develop and execute plans to deliver revenue, profit and growth targets, whilst managing for business process improvement and providing all employees with a safe workplace. The General Manager will achieve these objectives by providing leadership and direction to the team. About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au Our employees enjoy working with MSS because we: Have a high people and culture focus Offer extensive development and progression opportunities Provide stability and certainty in a role Work collaboratively together and are high achievement focused Because we know how to have fun whilst getting the job done About the role The position is primarily responsible for providing commercial and service delivery oversight across the ACT region. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. Duties and objectives include but are not limited to: Operational oversight of multiple service contracts across the ACT region. Contract analysis to ensure optimal return for client and MSS Security Generating and driving revenue growth through new contracts and expanded services Strong financial analysis skills utilising (or developing) reports to identify trends and inform decision making Assisting in the preparation of business plans, tenders and other reporting as required Developing an operational leadership team promoting a high performance culture Market analysis and strategic growth planning ensuring alignment with MSS Security objectives and operational capacity. Providing client confidence and solutions through support of operational leadership Ensuring service delivery maintains MSS Security's high governance standards. Skills & experience Operational experience within the Security Industry or other high regulation environment an advantage Experience supporting and developing capable and indpendent operational leaders Strong industrial relations knowledge Strong communication skills utilising multiple media including written, online, presentation and in person. High degree of technology proficiency including working within a systems oriented environment. Exceptional time management skills How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you. How to apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.