About Your New Role The Business Analyst Capability Lead provides internal consultancy, expertise, and training in Business Analysis. The role is focused on maintaining minimum standards and achieving target performance. Responsibilities Include Own Business Analysis standards and methods, ensuring processes and templates are maintained in line with industry best practice Undertake mentoring, coaching, and formal training for Business Analysis staff, key stakeholders, and other staff seeking to utilise Business Analysis techniques Undertake Business Analysis induction (to purpose, roles, processes etc.) Develop case-study material and feed back to Business Analysis Centre of Excellence (CoE) Act as method specialist and expert in Business Analysis – provide help, advice and guidance on tailoring Provide technical leadership, coaching and mentoring on Business Analysis tools Keep abreast of and evaluate the effectiveness of new Business Analysis tools and techniques We're Looking For People Who Have Bachelor Degree of Business Analytics or/and equivalent Business Analysis knowledge and experience Certificate of Coaching/Training and/or equivalent experience Min 5 years’ experience in business analysis, knowledge/experience of large-scale and transformational initiatives would be advantageous Formal qualifications in at least one of the following (multiple qualifications are highly desirable): Certified Business Analysis Professional Entry Certificate in Business Analysis PMI Professional in Business Analysis Agile methodology Knowledge Project Management methodology knowledge BABOK framework knowledge BPMN 2.0 Be part of shaping the Gold Coast’s future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia. Benefits We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance: 9-day fortnight Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations Personal and professional development courses Access to 350 fitness facilities through Fitness Passport 4 free confidential counselling sessions a year for you or an immediate family member 1 free nutritionist and financial advice session per year How to apply For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen. Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributed would allow you to achieve success in this role. Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email: recruitment@goldcoast.qld.gov.au Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing. Contact Person Helen Judge Contact Number hjudge@goldcoast.qld.gov.au Closing Date Sunday 4th May 2025 Applications close at 10.30pm on the listed closing date. The City of Gold Coast is an equal opportunity employer dedicatedto promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
