Newly created role Growing organisation with ample career progression Great team and work environment Operations Controller Location: Hobart Join Australasia’s largest mass transit bus operator At Kinetic, we’re more than just buses. We’re a people-first business that is passionate about improving the lives of the communities we serve. As an Operations Controller, you’ll play a pivotal role in ensuring smooth, safe and efficient day-to-day operations for our frontline team. About the role We’re seeking an organised and proactive Operations Controller to support the in-field performance of our bus services. Based in our Melbourne depot and reporting to the Depot Supervisor, you’ll be the go-to person for managing operational movements, responding to incidents, and ensuring seamless communication with frontline driving staff. Key responsibilities Coordinate vehicle and driver movements in line with scheduled services Action changeover requests for drivers and buses, including those for maintenance or repairs Monitor and respond to service disruptions, vehicle breakdowns, or staffing shortages Ensure compliance with National Fatigue guidelines and enterprise agreements Support payroll accuracy through correct roster and timesheet updates Provide real-time support to drivers during emergencies or incidents Record operational issues and contribute to continuous improvement Assist with charter allocations and communications with the sales support team Promote a culture of safety, compliance and employee engagement What you’ll need to succeed C Class licence (MR licence preferred or willingness to obtain) Valid Working with Children Check and State Driving Authority Current First Aid and CPR certificates or willingness to obtain At least 2 years’ experience in a similar operational coordination role Strong communication and interpersonal skills Ability to work under pressure and solve problems quickly A team-oriented mindset and a focus on safety and continuous improvement Why work with us? Be part of a supportive and engaged operations team Opportunity to work with a growing, values-driven business Make a meaningful impact on your community every day Access to employee benefits and professional development opportunities Ready to make a difference? Apply now and help us move what matters.