Job Description The role includes (but not limited to): Leading and mentoring a team to execute targeted sales strategies across different markets. Ensure client enquiries are responded to promptly with a clear understanding of client needs. Represent the hotel at key industry events, tradeshows and networking opportunities. Drive conversion focused strategies to secure new business and maximise revenue opportunities. Proactively source new business and grow the hotel’s client portfolio with strategic account management plans to foster partnerships. Collaborating closely with the hotel’s operational teams to uphold service excellence across all touchpoints.