About the Position: About Smiles Chatswood is a modern 8 chair fast paced cosmetic focused practice with state of the art technology. We are seeking a personable and professional Receptionist with Dental experience to join our team on a full time basis Monday to Thursday including every second Saturday. We provided ongoing training and development to support your career growth. Key Responsibilities: Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling. Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints. Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification. Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations. Office Organization: Keep the reception area tidy and organized, ensuring that all necessary materials are stocked and available. Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Employee Assistant Program Unlock exclusive discounts and cashback offers on the Swag App Certified Great Place to Work two years in a row - 2024 & 2025 What do you need to succeed: Prior experience is essential A Cert III or IV in Dental Assisting is beneficial but not mandatory Excellent verbal and written communication skills Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment Capability to address patient concerns and resolve issues with professionalism and empathy Attention to detail What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
