Firbank Grammar School is seeking a friendly, proficient and approachable Receptionist to work alongside our existing morning Receptionist at our Brighton Senior School Campus. The successful candidate will play a crucial role in creating a positive and welcoming environment for students, parents, and staff. If you are a proactive and detail-oriented professional with excellent communication skills and similar Reception experience, we encourage you to apply. Hours of work: This is a part-time, term-time only position, operating Monday to Friday 12pm - 5pm ( 0.54FTE ). This position works in conjunction with our morning Receptionist and includes a daily handover. Base Salary: $65k (Full-time equivalent). Key Responsibilities: Front of House & Visitor Reception: Manage the School’s Reception area to ensure a welcoming, professional environment. Provide exemplary customer service when greeting visitors, managing enquiries and screening guests. Handle calls and voicemails, and oversee mail, deliveries, and bookings. Administer student sign-in/out and absences in line with School policies. Administration: Provide general administrative support across various departments including Admissions, Finance, and People & Culture. Duties include maintaining records, managing stationery supplies, and performing tasks such as printing and laminating. Communication: Foster positive relationships with staff, students, and the School community. Handle all correspondence professionally and confidentially, direct enquiries appropriately, and liaise with internal and external stakeholders in a timely and efficient manner. Skills and Attributes: 3-5 years reception and/or customer service experience, preferably in an educational setting. Experience using Synergetic is a plus, but not mandatory. High level computer and systems competencies, including Microsoft Office Suite (Outlook, Word, Excel and PowerPoint). Strong organisational, time management and multitasking abilities with attention to detail. Excellent interpersonal and communication skills, both written and verbal. High level problem solving and analytical skills. Demonstrated initiative and flexibility. Extremely high standard of personal ethics and good character. Ability to handle sensitive information with confidentiality and professionalism. Ability to work independently, as well as working collaboratively in a team. High standard of personal presentation. Ability to develop, build and nurture relationships. Friendly and approachable demeanor, with a commitment to providing excellent customer service. Be accessible and approachable for both staff and students. Qualifications: Current WWCC (employee). First Aid and CPR Certificates. High school diploma or equivalent; additional education or training in office administration is a plus. Applications close: 2nd June 2025. Applications will be reviewed, and interviews may be conducted before this date, so we encourage applicants to apply as soon as possible. ___ About Firbank Grammar School For more than 110 years Firbank Grammar has been at the forefront of teaching and learning, providing exceptional education and outstanding opportunities to its students. We offer world-class learning programs, activities and facilities to give our students the very best launchpad into the future. As a leading independent school in Melbourne, our students consistently achieve academically and in their co-curricular pursuits and are a part of a vibrant community that supports excellence. Firbank Grammar School is committed to ensure all relevant Child Protection and Safety laws, Ministerial Orders, regulations and standards in Victoria are upheld. Why join Firbank? Inclusive and supportive culture. Opportunity to work in a highly regarded independent school in Brighton. Access to professional development opportunities. Onsite cafe with barista-quality coffee and delicious meals and snacks. Use of swimming pool facilities. Salaries and packages paid well above Award level. Close proximity to public transport. Employee Assistance Program (EAP) available to you and your immediate family. Paid parental and partner leave schemes. Staff social groups and events. Staff discounts for local gym and incredible School productions. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact our HR Department at recruitment@firbank.vic.edu.au.
