Benefits and perks A vibrant, fun and collaborative culture Epic team member discounts on our product as well as exclusive deals struck with other local retailers and establishments EAP to support your mental wellbeing Personal development investment - start smashing your goals through complimentary listening to our LSKD book library via Audible, plus dedicated workshops and seminars We're a business growing fast - this means growth and opportunity to reach milestones and put initiatives into place within your own realm, plus find fulfilment in identifying talent and succession planning for your team members Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you'll feel valued and part of a supportive community The Role Based at our Loganholme HQ Distribution Centre, this Full Time role is to ensure the fulfilment and maintenance of service level agreements (SLAs) for both internal and external customers by effectively managing day-to-day operations in the Distribution Centre (DC), team rosters and labor scheduling. Additionally, the role involves implementing safety frameworks, compliance measures, and standard work procedures (SWPs), while continuously seeking opportunities for improvement across the DC and HQ facility. Our Story LSKD is an Australian-owned and operated brand with our HQ in Loganholme, that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we’ve never been content settling for the norm; we’re constantly evolving and challenging the status quo, inspired by the restless few who influence style, shape the future and strive to be 1% better everyday. Key Tasks & Responsibilities Protect throughput and honour SLAs to all customers (internal and external) as specified in the SLA document Provide people and labour requirements based on business forecasts to the People & Culture team quarterly to support proactive workforce planning. Report on labour variances and results Work with Planning and Merchandise teams to assess storage capacity and evolving requirements to ensure alignment with inventory flow Engage in monthly 1:1s with Supervisors and TLs, focusing on succession planning, performance management, and role development Develop and roll out Risk Assessments (RAs), Safe Working Procedures (SWPs), and Standard Operating Procedures (SOPs) for all equipment and tasks, in consultation with OH&S representatives and team members Create, review, update, and communicate all RAs, SWPs, and SOPs across the DC through a structured and repeatable process Create and monitor maintenance schedules for all DC-related equipment and infrastructure to ensure service quality and future readiness before taking action Provide instant, on-the-floor coaching and feedback to TLs and Supervisors to support real-time development and agility in daily execution Identify and communicate any issues impacting day-to-day operations or SLA delivery, involving relevant departments immediately. Follow up any failed SLA with a Root Cause Analysis (RCA) within 48 hours, including actions and timelines to prevent recurrence, submitted to the Head of Operations Act as a continuous improvement leader within the DC, identifying areas for 1% improvement through team feedback, planning and executing a minimum of 3 initiatives per quarter aligned with OKRs. Ensure people, processes, and systems are operating optimally to meet business targets and performance expectations. Assess IT equipment needs and share quarterly requirements with the Infrastructure Manager to ensure readiness and scalability. Develop and execute operational plans aligned with company growth targets, service-level expectations, and cost-efficiency goals. Attributes and experience Inspiring and managing a diverse team of humble, hungry, and smart team players Developing and implementing strategies to optimise operations and resource coordination Clear, effective communication to support teamwork and goal alignment Swiftly identifying and resolving issues using data-driven insights Managing budgets, controlling costs, and interpreting financial reports Leveraging warehouse management systems and relevant technologies Promoting a culture of safety and ensuring regulatory adherence Prioritising effectively to meet deadlines and manage workload So what do you need to get the gig? Turn this application upside down: blow it out of the water and show us why you want to be part of the fastest growing brand.
