Job Description A Career that lets your passion shine We’re looking for a Reservations Agent to join our team in a part-time capacity, averaging 15 hours per week. This role is ideal for someone who enjoys providing exceptional guest service, and wants to contribute to a memorable luxury hotel experience. Handle inbound reservation enquiries via phone, email, and online platforms Convert enquiries into bookings while maximising revenue opportunities Maintain accurate records and manage special requests and preferences Liaise with other departments to ensure a seamless guest arrival and stay Provide friendly, efficient, and professional service at all times