2 x Full Time, Continuing roles Reception role for Student Wellbeing, screening and supporting students accessing services and complaints Base Salary $86,511 17% superannuation About the opportunity As the Wellbeing Administration Officer , you will be the welcoming face to Student Wellbeing, ensuring students and patients are supported and directed to link in with the appropriate services. Acting as the first point of contact for the Student Wellbeing teams (Counselling, Inclusion and Disability, Safer Communities) and the wider University community, including complaints, you’ll play a key role in screening for risk/ safety, problem solving, keeping daily operations running smoothly for all services and ensuring escalations as required. Your key responsibilities will be to: work in a collaborative and cohesive team environment reporting into the Manager, Student Wellbeing Engagement and Systems proactively screen, address, and escalate health and safety concerns/complaints related to university teams provides general administrative services and operational support to the work areas, including managing appointments and enquiries, managing records, supporting finance processes, and handling reporting coordinates meetings and events and provides conference support for Student Wellbeing About you tertiary qualifications and relevant working experience demonstrated experience working in a patient facing administrative role within a fast-paced environment, with experience working in an allied health practice highly desirable knowledge of and experience working with CRM and practice management/booking systems skilled in collaborative and inclusive forms of communication, with an emphasis on respect, clarity, and professionalism Mental Health First Aid certification would be highly desirable language skills alongside English would be highly desirable a valid Working With Children Check or an ability to obtain one. Please include a Cover Letter in your application, clearly outlining your suitability against the requirements of the role as outlined in the 'About You' section. Sponsorship / work rights for Australia Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion . How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tara Ritchie, Recruitment Operations by email to tara.ritchie@sydney.edu.au © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Wednesday 28 May 2025 11:59 PM
