Mercedes-Benz Waverley is a leading dealership for passenger and commercial vehicles, setting the standard for industry excellence. To continue building on our success, we seek a Parts Interpreter for our back counter and retail operations. This role is vital in providing exceptional support to workshop and retail customers, and we are confident that the right candidate will thrive in our dynamic environment. About the role: Providing fast and accurate parts interpretations and exceptional customer service Issuing parts to workshop staff Maintaining high levels of service to our retail customers. Ordering stock and assisting with stocktaking Provide quotes and invoices as required Assist with other general warehouse duties and tasks as required Ensure all company policies and procedures are adhered to Provide exceptional customer service About you: A Mercedes-Benz Part Interpreter is an ideal match; however, we are open to applications from Dealership-experienced Parts Interpreters. Have a good understanding of sales principles and customer service practices. Excellent written and verbal communication skills A positive work ethic with the ability to handle a fast-paced environment Computer and admin literacy skills The ability to problem solve and think on your feet Attention to detail A willingness to learn and continue to develop your skills Be friendly, helpful, confident and have an engaging personality Current driver's licence Our amazing benefits. Very competitive salary package (Base Commission) Outstanding career growth opportunities throughout the group Extensive training at the dealership and with our OEM Access to Patterson Cheney discounts, including New and Used Vehicles, Servicing and Parts Job security with a strong and growing independent family-owned business Employee Assistance Program And don’t forget a great culture, providing support and a bit of fun! How do I apply? Please attach a resume that will be directed to the Talent Acquisition Specialist. The successful applicant will be required to undertake a National Police Check. Why join the Patterson Cheney Group? Mercedes-Benz Waverley is part of the Patterson Cheney Group and has over 750 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Mercedes-Benz, Toyota, Holden, Isuzu Ute, Mahindra, JAC Motors and multiple truck brands, including Western Star, Isuzu Trucks, MAN and Dennis Eagle). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work. We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.
