Job Description We are currently seeking an experienced Field Service Technician to join our team at Bosch Rexroth in Clayton. In this key role, you will be responsible for attending to service, fault-finding, and breakdown requests, primarily on hydraulic systems across a variety of industrial applications. Key Responsibilities: Respond to external service calls and breakdown requests in a timely and professional manner. Perform installation and commissioning on large-scale hydraulic projects. Investigate system requirements and deliver proactive solutions for faults, maintenance, or modernisation. Conduct thorough fault diagnosis, system testing, and detailed product analysis. Carry out hydraulic testing and system troubleshooting on customer sites. Manage the sourcing and installation of components, perform system tests, and identify any additional repair needs or spare parts opportunities. Ensure all customer interactions are handled with discretion and confidentiality. Prepare and follow up on service quotations in collaboration with internal teams. Accurately upload and manage all relevant service documentation, including vendor quotes, delivery dockets, service reports, and related records. Maintain high standards of quality control through comprehensive documentation of test results, installations, and customer handover material. Conduct on-site inspections, repairs, and testing of hydraulic equipment and associated components. Foster strong relationships with customers through regular communication and offering tailored service solutions.
