ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. We are looking for helpful people to assist us to open our Drop-In Centre in the mornings and/or the late afternoon. We have rough sleepers in our community that depend on our services - warm showers, a cup of coffee and a friendly face! For the morning shift, we'd need two volunteers to open the centre by 7am. For the night shift, we'd need two volunteers to open up at 5pm. These shifts will be done in pairs. Shift mays vary in times depending on demand from our community. Some days are quieter than others! Other than opening our doors, we'd love for you to turn on the coffee machine for our community members, then relax! If you're up for conversations, feel free to sit around and chat. The Program Leader provides guidance and support to team members in running group activities and to meet the practical and spiritual needs of community members who visit the centre. Key responsibilities: Activity Preparation: Oversee the preparation of session resources and refreshments, as well as guiding team members in the setting up of activity area. During activity: With the assistance of Team Members, lead the facilitation of the activities, ensuring a supportive and caring environment for all participants. Assist with managing group dynamics to ensure full enjoyment of the activity and respond to individual needs as needed. Post activity: Oversee the packing away of furniture and equipment and kitchen clean up. Engage in confidential debrief on activity with Drop-In Centre Team Members, recording any concerns and follow ups with individuals. Administration duties: As required, assist and guide the team in answering emails and calls, data entry and referrals. Transportation: With the assistance of a Team Member, ensure the safe transportation of people and/or goods as required. Qualifications and skills (desired/required): Experience in relevant field highly desired. Good communication skills, both written and verbal. Background check requirements: Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role: As this role involves dealing with confidential information, it requires a Police Check Time Required & Commitment: As agreed with manager Development opportunities with this role: This role will give volunteers an opportunity to develop skills and build experience in leading a team and planning/facilitating group activities, as well as experience in program The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.
