This is a Senior Payroll Officer role with Whitehorse City Council based in Melbourne, VIC, AU Whitehorse City Council Role Seniority - senior More about the Senior Payroll Officer role at Whitehorse City Council Salary $110k to $122k per annum 12% Superannuation Full Time – 12 Months Based at our Nunawading Office At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our organisation focus on: Excellent Customer Experience and Service Delivery Great Organisational Culture Innovation and Continuous Improvement Good Governance and Integrity Long Term Financial Sustainability The role: This position provides timely, accurate and informed advice and services relating to Payroll Operations service delivery, informs and effectively implements organisational policies and procedures to administer payroll ensuring the timely and accurate processing of all payments and entitlements. This role also acts as an escalation point for resolving complex queries, provides guidance to Payroll Officers and other Officers as relevant. Through strong partnership with P&C Operations and Finance teams, the role pro-actively contributes to developing, iterating and administering fit for purpose, future focused payroll policy / procedure, process and systems. About you: To be considered for this position you will have: Demonstrated experience using PayGlobal (essential) Substantial end-to-end payroll processing experience in a medium to large organisation, with the ability to independently manage and execute fortnightly payroll cycles Strong knowledge of Enterprise Bargaining Agreements (EBAs) and the interpretation of Modern Awards Previous exposure to local government environments will be highly regarded Tertiary qualification in a related discipline or an equivalent combination of training (e.g. finance, accounting, HR) and workplace experience in payroll operations. Specialist knowledge of contemporary payroll operations issues to resolve problems and develop procedural practice and systems ensuring timely and accurate delivery of payroll services. Ability to undertake research and analysis in contributing to metrics and reporting to achieve long term goals within a broad organisation-wide framework. Excellent interpersonal skills with demonstrated customer service focus and skills. High attention to detail, accuracy skills and timeliness in meeting deadlines. Proven ability to concurrently manage multiple activities within a time pressured and structured reporting framework. Ability to maintain confidentiality and work with sensitive information. Councils are well known for retaining top talent and fostering a strong community-focused culture. In this environment, your work has a direct and meaningful impact on community wellbeing, making it an incredibly rewarding place to build your career. In return, we will offer: The ability to make a difference - Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community. Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance. An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges. Career opportunities – engaging work and the opportunity to apply your skills and experience. Reward & Recognition - extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs. Further Information: Further information is available from Unnati Kansara on 9262 6157. To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 31 May 2026. Download the Position Description: Senior Payroll Officer [https://www.whitehorse.vic.gov.au/sites/whitehorse.vic.gov.au/files/assets/documents/Senior Payroll Officer.pdf] City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments. ABOUT US The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities. Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals! At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyone to become the best they can be in the workplace. Benefits of working with us include: A welcoming and supportive working environment Great opportunities for training and to build a long-term career within Whitehorse or the local government sector. Extensive employee health and wellbeing programs including flexible working arrangements Salary sacrifice options for gym / swim memberships, childcare and superannuation; and access to novated vehicle leases. Competitive terms and conditions of employment Ample onsite parking at most facilities with ready access to public transport Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Whitehorse City Council team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing payroll advice ️ Resolving complex queries Developing payroll policies Key Strengths PayGlobal End-to-end payroll processing Knowledge of Enterprise Bargaining Agreements ️ Local government experience Tertiary qualification Research and analysis A Final Note: This is a role with Whitehorse City Council not with Hatch.
